A 5-minute framework for fostering better conversations in comments sections | Poynter
This is a great post by Matt Thompson. We’re already doing some of the suggestions at MinnPost.com (requiring registration with real names, for example).
Some other items I found interesting:
- I liked the description in “The difference between conversation and graffiti.”
- O RLY? MetaFilter chooses not to use Threading of comments
- Idea: Create a separate space on your site for commenters to discuss comment policy and issues with other commenters
- Nice training point: “Learn the ladder of escalation”
- And “Practice Aikido” is great advice
- SO MUCH MORE GOOD STUFF! Just read the article. All of it.